FAQ


Classes/ Policies

  • FULL CLASSES: If you attempt to sign up for a class and the system does not allow you to sign up, that means the class is full.

  • VACCINES: We require age appropriate vaccines for all dogs. Records can be submitted online during enrollment. Dogs over 1 year of age should have a recent DHPP or DAPP and Rabies. Puppies will need at least their first set of shots and a NEGATIVE FECAL TEST prior to attending puppy play or puppy class.

  • REFUNDS: Refunds for classes will be given if cancelled at least 10 days prior to the first day of class. If you are under 10 days from the start of class, you can receive a refund for half the fee of class or be rescheduled to the next class.

  • MAKE UP CLASSES: We are unable to offer make up classes at this time. Clients will be sent homework emails and it is common to need to miss at least 1 class in a session and still be able to follow along/ catch up. Thank you for understanding!


Puppy Camp

  • Drop off is between 8-8:30 am. Pickup is between 11:30 am and 12:00 pm. Dogs MUST be picked up by noon. Late pickups incur a $15 charge for every fifteen minutes or portion thereof.

  • Puppy camp is intended for puppies between 8 and 20 weeks. For puppies over 20 weeks, we recommend a training class where you can work with your puppy.

  • Puppies will not be playing the entire time! In addition to supervised, controlled play and brief work on core training concepts, we also teach the puppies how to relax and sleep in exciting situations.


What Class Should I Take

  • For a dog under 20 weeks:

    • All puppies under 20 weeks are welcome in Puppy Play & Train and Puppy Camp. Puppies who are under 14 weeks at the start of class belong in Puppy. Puppies who are between 14 and 20 weeks on week 1 belong in Older Puppy.

    • Due to demand, Older Puppy is not always on the schedule. At our discretion we may allow you into Puppy.

  • For reactive or barky-lungy dogs: Reactive Rehab is our reactive dogs class. Barky-lungy dogs are also welcome in Nosework, as only one dog participates at a time, and the other dogs are in their cars.

  • For new rehomes: Tenacious Teens and Growing Pains both address common behavior issues in the context of dogs under 2 years, and can be good fits for dogs over 2 who were recently adopted. The Basics is always a great option.

  • I have an adult dog and have never taken a class! The Basics will get you off on the right foot. If your dog is a sporting breed, Gun Dog is also entry level.

  • For dogs who have completed one of our other classes: Tricks, Nosework, CGC, Gun Dog… We’re always adding new classes and trying new things, check back soon!


What’s the Difference Between…

  • Tenacious Teens and Growing Pains?

    • Tenacious Teens is held Wednesdays by Erica Wells, CPDT-KA and is 5 weeks long. Growing Pains is held Fridays or Sundays by Julis Hayes, CPDT-KA and is 6 weeks long. Otherwise, both classes cover common adolescent behavior issues (jumping, pulling on leash, lack of response to known cues) and work on basic obedience (sit, come, loose leash walking). We recommend choosing based on your availability and class openings.

  • Tenacious Teens/Growing Pains and the Basics?

    • Tenacious Teens and Growing Pains both have a substantial focus on behavior concerns and management. The Basics is all about basic obedience and pet manners, and spends much less time (if any at all) on jumping, barking at other dogs, or stealing socks.


Swimming

  • For all swim appointments, please bring your dog, a towel, and plenty of small, soft treats.

  • For self swims and swim orientations, come prepared to get in the water yourself! For assisted swims, you will not be in the pool (that’s our job).

  • If you do not see a time available to schedule an appointment that means nothing is available. Continue to check back on a regular basis.


Parking

There are two gravel areas on the property for parking: Three spaces to the left in front of the training garage and three spaces next to the greenhouse pool area. Please park carefully so that you do not take up more than one spot, especially during busy evenings and weekends!

  • Pool users: Please park in the gravel area next to the pool.

  • Field Rental/ Agility Ring: Please park in the gravel area just past the pool on the left or on the street.

  • Classes/ Private Lessons: We suggest parking in one of the three spots in the gravel area on the left in front of the training garage. You are also welcome to park on the street.

  • DO NOT PARK: In the driveway to the house, in front of the barn, anywhere you are blocking cars that may need to get out from the back of the property. Please do not park in front of the training garage unless you are here for classes.

  • When parking, keep in mind that we have many people on the property, both arriving after you and leaving before you.